Sun Basket Reviews

4.7

/5.0

45 customer reviews

5

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37

4

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5

3

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0

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93 %

reviewers recommend

Sun Basket

Sun Basket, known for its meal kits and organic ingredients, is rated 4.7 out of 5. The rating reflects how health-conscious and busy individuals view their experience with Sun Basket. Reviews of Sun Basket are verified before publication.

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How would you rate Sun Basket?

45 Reviews on Sun Basket

by Roland922

Sep 16, 2022

Excellent product

Excellent product; excellent service! And I lost 17 lbs so far ...

by Caleb040

Sep 16, 2022

Top Notch Customer Service

I received Top Notch customer service issue resolution! I had an issue with my shipment and it was taken care of immediately! I felt that the customer service representative went above and beyond! I am so pleased that I have decided that I will probably never cancel my subscription with sun basket! I feel safe and comfortable and I know that they have my back!

by Shane102

Sep 13, 2022

Quality Experience

Quality food and quality support when something needs resolution (it does happen in every food delivery service). Overall terrific experience with Sunbasket.

by Nicholas P.

Sep 10, 2022

Great Meal service

Good organic ingredients, meal kits packed with recipe cards for easy storage and organization. If there is a problem, it can be handled through the app and you get a quick response and prompt resolution

by Kenzi C.

Sep 09, 2022

I look forward to our Sunbasket…

I look forward to our Sunbasket delivery each week. We have had many delicious meals. My main issue is that I'd like to see the weekly choices better tailored to my specific dietary needs and the choices I've made previously. Overall, the experience has been outstanding on most meals.

by Herminia894

Sep 06, 2022

Interesting

I like how quickly it arrived and the option of some microwavable meals as well as the traditional option. Usually with services like this you have only 1 option of cooking everything. I 've seen other services like Factor that do microwave too but theirs are pricier ands not as filling.
The menu wasn't really for me and it's still cheaper for me to go shopping myself so I only did it for about 4 meals. They sent a delicious snack bar but it was 3 servings in 1 package so I could have eaten it all without knowing how much I was really eating. If you don't care for meal planning and hate grocery shopping this might be worth your time.

by Jerome567

Sep 06, 2022

A step above the rest

I have tried other deliveries and Sunbasket is topping my list. 4 months in I've been very satisfied with the food and the customer service. Lots of flavors and variety for every palate, culture, or diet regimen. Quick microwave meals or quick put together yourself meals. Also special chef's table selections. Choose the protein you want for the meals. Also the market is full of great snack, breakfast, lunch, and protein extra options. Love the organic options and also the reusable and biodegradable packaging. The pricing is reasonable and I'm wasting less. Bonus that the app is easy to navigate, easy to skip a week, and customer service is prompt through email with no hassle. Definitely recommend!

by Sonia

Sep 06, 2022

From management to meals...

From management of my account to the meals I have received they have the process down. I appreciate that excellence is a throughline for this company.

by Dale Peters

Aug 28, 2022

Sun Basket has been life changing for…

Sun Basket has been life changing for our family. We love our meals, actually enjoy our sun basket meals more than dining out - especially the chef’s special meals. We cook differently now even when we’re not preparing sun basket and we’ve saved money. The bonus is we are healthier and we have way more variety in our diet!

by Soham Williamson

Aug 28, 2022

Sunbasket is a Godsend

Sunbasket is a Godsend! Following a stroke two years ago, I haven't been able to cook as quickly and expertly as I once did. Having Sunbasket helps so much because I can order "Fresh and Ready" meals to get me through the work week and also order one or two meal "speedy" meal kits, which have fewer steps, to allow me to begin cooking again. I enjoy 95% of the meals and believe that the service is worth every penny!

Sun Basket Q&A

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Ask a Sun Basket question and get answers!

Q:

Our steak meat had leaked substantially in the box upon arrival. Is the meat still good?

A:

I have had an occasional shipping issue. I always smell the meat in situations like this and take photos of the issue, before contacting Sunbasket. They have responded to my great satisfaction every time- which has been Maybe twice.

by Allan M. - October 29, 2021

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Q:

when is deadline to skip a week?

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Q:

Why does it cost $34 for the 3 free meals? how is that free?

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Q:

We cannot figure how to order, very unclear. Go around and around and don't see anyway to order, help please

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Q:

Got our second box today... there were no return labels in the box. How do I get a return label?

A:

You can print a return label from their "Home Page" then click on your name in the top right hand corner. You will see "Print Return Label" there, and the instructions.

by Yolanda Henderson - June 14, 2016

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